The fastest way to reach us is by email. We aim to reply within 2 business days for general inquiries, and within 24 hours for copyright/DMCA notices.

General & support

Bugs, feature requests, account-free questions, anything else.

hello@threadsdownloads.com

Copyright & DMCA

Takedown requests for content you own. Please include the post URL.

dmca@threadsdownloads.com

Privacy

Data requests, GDPR/CCPA inquiries, or anything privacy-related.

privacy@threadsdownloads.com

Press & partnerships

Media inquiries, integrations, and business partnerships.

partners@threadsdownloads.com

Before you write

  • If a download isn't working, please include the full Threads post URL and the error message you saw — that's almost everything we need to reproduce it.
  • If you're filing a DMCA takedown, see our DMCA policy for the information we need to act on it.
  • If you're reporting abuse (someone using Threads Download at scale or outside our terms), share what you saw and we'll look into it.

Office hours & response time

Threads Download is operated by a small independent team. We monitor email Monday–Friday during working hours (UTC). General responses arrive within 2 business days; urgent legal/DMCA requests get priority and usually a same-day acknowledgement.

What we can't help with

  • We can't recover Threads posts that the original creator has deleted — once they're gone from Threads, they're gone from us too (we never store them).
  • We can't bypass private accounts, login walls, or age restrictions. Public posts only.
  • We can't moderate content posted on Threads itself — please report those to Meta directly.